Terms and Conditions

Effective from: October 9th, 2023

Welcome to Zintlr! We are here to support your journey to excellence.

Before joining Zintlr, please carefully read the Terms and Conditions ("the Terms").

By clicking "Accept" in relation to these Terms and Conditions (the "Terms" or the "Agreement"), or by registering for, accessing, or using the Zintlr software application (the "Application") and/or services ("Services"), you enter into a legally binding agreement with Zintlr Private Limited ("Zintlr", “Site”, "Us", or "We"). Upon entering the Agreement you will be acknowledging that you have read all of the Terms and Privacy Policy, incorporated herein, which might be changed from time to time. Your acceptance of the Agreement implies that you agree to be bound by these Terms and you will fully comply with them and you agree that the services being provided by Zintlr are in your interest to support and grow your business. If you do not agree to any of the Terms you should immediately stop using the Services, in which case you may not download, copy, access, or install the Solution or use any of our Services in any manner whatsoever.

These Terms are a legally binding agreement between Zintlr Private Limited and you (“Licensee” or “End-User” or “you”). These Terms serve as the legal basis for your access and use of Zintlr’s proprietary online software. Zintlr is an online software built to assist businesses to find information regarding business professionals and companies (the “Data”) retained in Zintlr’s B2B database (the “Database”). Zintlr makes this information accessible to its clients on a Software as a Service basis (the “Solution”). All features, functionality, data, and content provided by Zintlr are herein referred to as the services.

Zintlr does not offer Services to individual users. By subscribing to the Services, Licensee’s representative subscribing to the Services will bind the legal entity on behalf of whom it is subscribing. If Licensee’s email account is owned by its employer, Licensee hereby represents and warrants that it is authorized to sign up for the Services. If Licensee does not have such right or authorization, the Licensee may not use the Services. If you are using Zintlr as a member of an organization or using your organization’s email domain (thereby representing yourself as a member of the organization), you hereby confirm that Zintlr may share your email address and Service subscription plan information with an authorized agent of your company upon request for them to administer the account for the company.

  1. Definitions

    1. Accept

      To agree to or approve something, in this case, the Terms of Use or the Agreement.

    2. Agreement

      A legally binding contract or understanding between two or more parties, in this case, the agreement between the user and Zintlr Private Limited upon accepting the Terms and Conditions.

    3. Chargeback

      A transaction reversal initiated by a customer through their bank or credit card company. It allows the customer to dispute a charge on their account and request a refund. Chargebacks can occur for various reasons, such as unauthorized transactions, non-delivery of services, or dissatisfaction with the purchased product. When a chargeback is initiated, the funds are returned to the customer by the merchant while the merchant or service provider investigates the claim.

    4. Database

      Refers to the collection of information or data, specifically business professionals and companies, that is retained by Zintlr and made accessible to its clients.

    5. Injunctive relief:

      A court order that requires a party to do or refrain from doing something. It is a type of equitable relief, which means that it is not based on damages, but on the need to prevent harm. Injunctive relief is often used to prevent irreparable harm, which is harm that cannot be compensated by money.

    6. Material changes:

      Changes that would significantly affect a user's decision to use the site or services. These changes could include:

      1. Changes to the pricing of the site or services.

      2. Changes to the privacy policy.

      3. Changes to the terms of service.

      4. Changes to the features or functionality of the site or services.

      5. Changes to the ownership or control of the site or services.

    7. Non-material changes:

      Changes that would not have a significant impact on a user's decision to use the site or services. These changes could include:

      1. Changes to the font size of the text on the site.

      2. Changes to the color scheme of the site.

      3. Changes to the order of the menus on the site.

      4. Addition of new features.

    8. Proprietary

      Referring to something that is privately owned or controlled, in this case, the online software developed by Zintlr Private Limited.

    9. Services:

      Refers to the functionalities, features, and content provided by Zintlr Private Limited to its users.

    10. Software as a Service:

      A software delivery model in which the software is provided over the internet on a subscription basis, typically hosted on the provider's servers, and accessible through a web browser.

    11. Solution:

      Refers to the Zintlr software application and services collectively, which are offered to clients as a solution to help them find information regarding business professionals and companies.

    12. Terms:

      Short for "Terms of Use," it refers to the rules and guidelines governing the usage of the Zintlr software application and services.

    13. Terms of Use:

      The rules and guidelines that outline the conditions for using a particular service or software, in this case, the terms and conditions for using the Zintlr software application and services.

    14. Zintlr software application:

      Refers to the software developed by Zintlr Private Limited that users can access and use.

  2. Software as a Service

    Zintlr grants the Licensee non-exclusive, non-sublicensable, non-transferable, and limited rights to use and access the Solution throughout a subscription period, based on these Terms. The Solution provided by Zintlr is solely intended for the Licensees' internal business purposes and their operations, limited only to the number of End Users and credit amounts that allow Licensees to receive Data through the use of the Solution, all as specified in the applicable Invoice.

    The person who has access to the Solution through the Licensee Administrator is considered an “End User”. All the users accessing the Solution must be provisioned as End Users by the Licensee. It is the Licensee’s responsibility to grant access to the End Users and add or remove access rights of the End Users. As per the restrictions outlined in the Agreement, the Licensee may continue to use the Data that they have accessed even after the termination of the Agreement.

    Zintlr does not give any licenses to any copyrights, patents, trademarks, trade secrets, or other intellectual property rights by providing Licensed Materials or access to any software in connection with the Services, other than from the restricted rights to use the Services as described below. Zintlr reserves all rights that are not expressly given here or in the License.

  3. Creating an Account

    To use our Services, you must first register on Zintlr and create an account. Your account can be created by providing basic personal information (e.g. full name; email address; etc.). Upon signing up on Zintlr, you will be complying with all applicable Laws, including but not limited to privacy and/or data protection Laws, also when providing us with access to Contact Data, and when using Community Edition.

    You can, however, use some of our free tools without registering or creating an account on Zintlr. For more details on using the Free Services offered by Zintlr, please refer to the Free Tools Policy..

    You are solely responsible for keeping the account credentials secret and secure. If you have reason to believe that your account credentials have been compromised or that there has been unauthorized use of your account, you must notify us immediately. When you accept the Terms, you accept responsibility for all actions taken under your account.

    Users of Zintlr will be automatically added to our mailing list. To unsubscribe from the mailing list, click the "unsubscribe" link at the bottom of any communication email sent to you.

    Zintlr reserves the right, at our sole discretion, to cancel your access to the Services and deactivate your account at any time and for any reason, with or without notice to you and without any refunds/benefits. All provisions of these Terms that should survive termination, discontinuation, or cancellation of your account will do so. License and ownership provisions, warranty disclaimers, liability limits, indemnities, and dispute resolution provisions are examples of these.

  4. Changes to the Terms

    Zintlr reserves the right to modify, change, suspend, or discontinue, temporarily or permanently, the Solution, Services, or any portion thereof (the "Changes") with or without notice and without liability, at any time and for any reason, including without limitation any Changes made automatically for the purpose of improving, enhancing, or debugging versions of the Solution or other aspects of the Services. We might notify you of any material changes to the Site or Services (including, without limitation, by sending you an email notification) or in any other way in all necessary cases, before those changes become effective. Otherwise, any non-material change will take effect on the "last updated" date listed at the top of these Terms.

    Your continued use of the Solution or Services following any such revisions constitutes your unconditional and irreversible acceptance of such Changes. If you do not agree with the new/modified Terms, your only option is to stop using the Solution and deactivate your account.

  5. Support Services

    Zintlr will provide reasonable service support. Zintlr developed a number of tools to assist users with frequently asked questions as well as additional technical and general support issues. Furthermore, Zintlr tests frequent updates, maintenance, error resolution, and other methods to improve the Services. However, Zintlr does not guarantee that any of the above will continue to operate and reserves the right to change, reduce, limit, or terminate its maintenance and support efforts.

  6. Intellectual Property Rights

    Zintlr owns all intellectual property rights in the Database, the Solution, and any part of it, as well as any derivatives, changes, and improvements. The profiles on Zintlr may contain links to other websites (the "Linked Sites"). Zintlr does not endorse, is not affiliated with, and is not responsible for any of the content on the Linked Sites. Without Zintlr's prior written consent, Licensee shall not use any trade name, trademark, service mark, brand, or logo of Zintlr, or any link to a Zintlr website, for any purpose other than in connection herewith, including, without limitation, in any communications using Data from Zintlr.

  7. Licensee Obligations

    1. Licensee shall not, and shall not allow any third party to:

      1. attempt to interfere with the Solution, infiltrate, hack, reverse engineer, decompile, or disassemble the Solution or the Database;

      2. use the Data for purposes other than the Licensee's internal business purposes (which includes engaging in sales, marketing, and networking activities with prospects, or for recruitment purposes);

      3. publish, distribute, share, sell, lease, transfer, or otherwise make the Data available;

      4. sub-license its right to access and use the Solution or provide remote access to the Solution to or for the benefit of any third party or any unauthorized person;

      5. use the Data to compile similar databases or services;

      6. use the Solution to determine a consumer's eligibility for credit or insurance for personal, family, or household purposes, employment or governmental license or benefit, or for a governmental license or benefit

      7. use the Solution or the Data in violation of any applicable law or in any way that encourages illegal activities, including, but not limited to, privacy and data protection laws and SPAM laws;

      8. disparage or misrepresent Zintlr's capabilities or reputation; and

      9. will abide by the Zintlr Crawling Policy.

    2. Licensee agrees to comply with all applicable data protection, security, marketing, or privacy-related laws, statutes, directives, or regulations when using the Data, including but not limited to:

      1. The General Data Protection Regulation ("GDPR"), as well as any amending or replacement legislation, and any EU Member State or United Kingdom laws and regulations promulgated in accordance with it,

      2. the California Consumer Privacy Act of 2018 and the California Consumer Privacy Act Regulations ("CCPA"), as well as any successor legislation,

      3. The General Data Protection Law ("LGPD") of Brazil,

      4. The Federal CAN-SPAM Act of 2003, as amended or replaced by subsequent legislation, Canada's Anti-Spam Legislation, and India’s IT ACT 2000.

      5. The Digital Personal Data Protection(DPDP) Act of 2023,

      6. And all other equivalent laws and regulations relating to Personal Data and privacy in any relevant jurisdiction, as each may be amended, extended, or re-enacted from time to time.

    3. Zintlr Licensees and End-Users are required to utilize the services responsibly and professionally, aligning with the intended and permissible uses defined in this agreement and in accordance with standard industry practices. It is strictly prohibited for Zintlr Licensees and End-Users to override, circumvent, or attempt to override or circumvent any security features, controls, or usage limits of Zintlr's technology. The Licensed Materials and Zintlr Technology shall only be used for commercial purposes permitted under this agreement. Furthermore, Zintlr Licensees and End-Users shall not designate any individual as an Authorized User if there is reason to believe that the person will use the services on behalf of a third party or violate the terms of this agreement.

      To prevent excessive use that violates this agreement, Zintlr reserves the right to implement reasonable usage limits, which may include restricting excessive downloads or screen views that indicate a breach, such as sharing with third parties or attempting to bypass credit limitations (if applicable).

      If you violate any of the restrictions in this section, Zintlr may immediately suspend your account. If you breach any of the material terms of this agreement, Zintlr may seek injunctive relief, including attorney's fees and court costs, as necessary to cure the breach.

  8. Privacy

    Each party will process Personal Data in accordance with Zintlr’s data processing agreement.

  9. Confidentiality

    Regardless of the manner in which it is furnished, each party may have access to certain non-public proprietary, confidential information or data of the other party that, given the totality of the circumstances, a reasonable person or entity should have reason to believe is proprietary, confidential, or competitively sensitive (collectively, the "Confidential Information"). To be clear, the fact that the parties entered into this Agreement, as well as the contents of this Agreement, are considered Confidential Information.

    Confidential Information shall exclude any information that (i) is now or subsequently becomes generally available in the public domain through no fault or breach on the part of the receiving party; (ii) the receiving party can demonstrate in its records to have had rightfully in its possession prior to the disclosing party's disclosure of the Confidential Information; or (iii) the receiving party rightfully obtains from a third party who has the right to transfer or disclose the Confidential Information.

    The receiving party agrees:

    1. not to disclose the disclosing party's Confidential Information to any third party other than its directors, officers, employees, advisors, or consultants (collectively, the "Representatives") on a strict "need to know" basis, provided that such Representatives are bound by written agreements to comply with confidentiality obligations as protective as those contained herein;

    2. not to use or reproduce any of the disclosing party's materials, solutions, or sections; and

    3. keep the disclosing party's Confidential Information confidential using at least the same degree of care that it uses to protect its own confidential information, which shall in no case be less than a reasonable degree of care. Regardless of the foregoing, if the receiving party is required to disclose any of the disclosing party's Confidential Information by legal process or any applicable law, rule, or regulation, the receiving party will provide prompt written notice to the disclosing party so that it may seek a protective order or other appropriate relief.

  10. Warranties

    Each party represents and warrants that (I) these Terms and any associated Invoices issued in compliance with the Terms are a legal, valid, and binding obligation enforceable against it in accordance with the terms of this Agreement, and (ii) the execution and delivery of the Agreement, as well as its performance hereunder, will not violate any applicable law, rule, or regulation. Furthermore, Licensee represents and warrants that it is not a data broker.

  11. Indemnification

    Licensee agrees to defend, indemnify, and hold harmless Zintlr, its directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:

    1. Licensee's use and access to the Services;

    2. Licensee's violation of any term of these Terms; or

    3. Licensee's violation of any third-party right.

    In no event will Zintlr be held liable for any actions taken with the Data by the Licensee, its employees, agents, partners, service providers, sub-processors, or any other third-party.

  12. Disclaimer of Warranties



  13. Limitation of Liability

    Zintlr is not liable for any damages, including lost profits, loss of use, loss of data, cost of procurement of substitute goods or services, special, incidental, indirect, or consequential damages, arising out of or in connection with this Agreement, whether in contract, tort, or otherwise.

  14. Consideration and Tax

    Certain Zintlr Services may be subject to payment of specific fees ("Fee(s)"), as determined solely by Zintlr ("Paid Services"). Zintlr will notify you of any Fees that are currently in effect in relation to such Services. Unless otherwise specified in the Invoice, any consideration fee for the Service is due and payable in advance and must be paid in accordance with the instructions provided at the Payment Gateway.

    Zintlr reserves the right to change its Fees at any time and will notify you if such a change will have an impact on your existing subscriptions. If you received a discount or other promotional offer, Zintlr reserves the right to renew your subscription to such Zintlr Service(s) automatically and without notice at the full applicable Fee.

    All fees are to be paid in US dollars and/or Indian Rupees. To the extent permitted by law (and unless otherwise specified in writing by Zintlr), all Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities ("Taxes"), and you shall be responsible for payment of all applicable Taxes relating to your use of the Zintlr Services, or any payments or purchases made by you. Any such additional fees or costs are not the responsibility of Zintlr. If Zintlr is required to collect or pay Taxes on the Fees payable by you, regardless of whether such Taxes were added and collected from you in previous transactions, such Taxes may be added to the payment of any outstanding Fees and will be reflected in the Invoice for such transaction. We recommend that you confirm the existence of any additional fees that you may be charged by third parties in connection with the purchase or renewal of Services (such as international transaction fees, currency exchange fees, or fees due to banks or credit card companies). Any such additional fees or costs are not the responsibility of Zintlr.

    If the Licensee fails to pay the Fee on the due date, Zintlr may suspend or terminate the Licensee's access to the Solution. The licensee is responsible for all collection fees, including legal fees, incurred in the collection of late payments. All payments made in accordance with this Agreement are non-refundable.

    If you use Zintlr services and there is a chargeback (a disputed payment) initiated by a user, your access to Zintlr services will be suspended until you resolve the issue. You will need to resubscribe to the services and pay any outstanding fees, including fees incurred by Zintlr and any third-party services related to the chargeback (including Fees for Zintlr Services provided prior to the Chargeback, handling and processing charges and fees incurred by the payment processor).

    Zintlr reserves the right to contest the chargeback by providing evidence that the user did authorize the transaction and received the services. They may communicate with the credit card company or financial institution involved to support their case.

  15. Subscription Auto-Renewals

    Certain Paid Services include an automatic renewal option by default, which means that such Paid Services will automatically renew upon the end of the applicable subscription period, for a renewal period equal in time to the original subscription period (excluding extended periods), and, unless otherwise notified to you, at the same price (subject to applicable Taxes changes and exclusions). For example, if a Service's initial subscription period is one year, each of its renewal periods (where applicable) will be one year. As a result, where applicable, Zintlr will attempt to charge you the applicable Fees using the same method of payment, up to two (2) weeks before the renewal period begins. If we are unable to collect the Fees owed by you, we may (but are not obligated to) retry to collect at a later time and/or suspend or cancel your User Account without further notice. If your Renewal is subject to a yearly or multi-year subscription period, Zintlr will make every effort to provide you with notice at least five (5) days before the renewal date. Regardless of the foregoing, Zintlr may, in its sole discretion and based on its internal processes and business needs, choose not to enter into any Renewal for any reason and without any liability or obligation to you in any way.

    In case of recurring payments, you can disable auto-renewal for Paid Services at any time through your User Account or by visiting the Zintlr Help Center.

  16. Payment Policy

    As part of our payment policy, we offer pricing options in both USD and INR. We utilize conversion APIs for currency conversion from USD to INR. However, in the event of the API server being unavailable, the displayed conversion price will be calculated based on the average exchange rate over the course of the year.

  17. Cancellation and Refund Policy

    Our policy allows for subscription cancellation and refunds within a 24-hour window from the time of purchase (note: not from the time of activation of the subscription). No refunds will be processed after the aforementioned period has elapsed.

    You will not be eligible for a refund if any more than 10% of your total purchased credits have been used.

    To request a refund, you can send an email to [email protected] with a well-stated reason and the required details.

    Required details:

    Email ID: The email address associated with the account that needs to be canceled.

    Subscription Name: The name of the subscription that you wish to cancel.

    1. Refunds (if applicable)

      Upon reception of your refund request, we shall verify your eligibility for the same. Following that you will receive an email stating whether your request has been approved or rejected along with the reasons clearly mentioned for both cases.

      If your request is approved, your refund will be processed back to your account within 12 business days.

      Note: Please be aware that if your cancellation request is approved, we may require your personal and bank details in order to process the refund securely and efficiently. Your information will be handled in accordance with our privacy policy and will only be used for the purpose of refund processing.

    2. Late or missing refunds (if applicable)

      If you haven’t received a refund yet, please check your bank account again. If the refund amount is not reflected in your account, contact your bank. It may take some time before the amount is reflected in your bank account.

      If your refund amount is still not reflected in your account, please contact us at [email protected].

    3. Double Payments (if any)

      In the event of any erroneous double payments during the subscription purchase process, we will promptly refund the debited amount.

      To initiate the refund process, kindly contact us at [email protected] and provide appropriate proof of the double payment.

      We are committed to resolving such issues in a timely and professional manner to ensure a seamless experience for our valued customers.

  18. Term and Termination

    This Agreement begins on the date of Fee payment by the Licensee and continues in effect for the subscription period (the "Initial Term") and any subsequent subscription periods (each, a "Renewal Term") (the Initial Term and any Renewal Term thereafter are collectively referred to as the "Term").

    1. Termination by User

      You may terminate this Agreement (and the Services) at any time by following the instructions on the Zintlr Services. The effective date and time for such cancellation shall be the date and time on which you have completed the cancellation process on the Zintlr Services, and the effective date and time for cancellation of Paid Services shall be at the end of the subscription period for such Paid Services.

      Regardless of anything else in this section, Renewals will be terminated only when the respective period for which you have already made payment expires. Please keep in mind that, because the cancellation process may take a few days, the cancellation request must be made at least fourteen (14) days prior to the expiration of the then-current service period in order to avoid the next automatic renewal and associated charge.

    2. Termination by Zintlr

      If: (i) the Licensee materially breaches this Agreement and fails to cure the breach within seven days of being given written notice thereof; or (ii) the Licensee is judged bankrupt or insolvent, makes a general assignment for the benefit of its creditors, a trustee or receiver is appointed for such party, or any petition by or on behalf of such party is filed under any bankruptcy or similar laws, Zintlr may terminate this Agreement by giving written notice to Licensee. If this Agreement is terminated or expires for any reason, Licensee will: (i) immediately cease use of the Solution, and (ii) all payments will be accelerated and become due and payable.

      Furthermore, if Zintlr terminates this Agreement for cause due to Licensee's breach of the Agreement, Licensee shall: (i) immediately provide Zintlr with a complete list of all third parties to whom Licensee disclosed the Data; and (ii) irrevocably delete, and cause any third party to which Licensee has provided any Data to delete, all Data, except Data that was already known to Licensee or that, was already in Licensee's possession prior to obtaining it. Licensee will provide Zintlr with a notice, signed by an officer of the Licensee, confirming that the provisions of this paragraph were met.

  19. Governing Law

    Zintlr is an incorporation of India. The Agreement, including the arbitration agreement, referred to in Section Arbitration Procedures and Fees, will be interpreted in accordance with the laws of the Indian Government, without regard to conflict of laws principles. Any disputes arising out of or in connection with the Agreement must be resolved solely through the jurisdiction of the Bengaluru courts.

  20. Arbitration Procedure

    Both parties agree that any disputes will be resolved through final and binding arbitration, as specified herein. Before filing a claim, both parties agree to try to resolve the dispute informally and commit to making reasonable efforts to contact each other in order to resolve any claim before taking any formal action. If a dispute is not resolved within 15 days of the initial notification of the dispute, either party may initiate an arbitration proceeding as described below. The parties agree to pursue an arbitration proceeding to resolve the dispute quickly and efficiently, as well as to reduce the costs imposed on the parties.

    If the Licensee's country of incorporation is India, the parties agree that the arbitration will be administered by the IT ACT 2000. The arbitration will be handled on an individual basis by an arbitration tribunal in accordance with those rules. Both parties also agree that the arbitration will take place in India, or, at the Licensee's option, will take place over the phone or through other remote electronic means. All arbitration fees will be paid in accordance with the Indian Government rules.

    If the country of incorporation of the Licensee is other than India, the parties agree that any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, will be referred to and finally resolved by arbitration under the Indian IT ACT 2000. There will be only one arbitrator. The arbitration shall take place in India, as the seat or legal place. The language of the arbitral proceedings will be Hindi/English/Local Language. The substantive law of India shall be the governing law of the contract.

  21. Miscellaneous

    These Terms represent the parties' complete understanding of the subject matter herein and supersede all prior and contemporaneous written agreements and discussions on the subject matter of this Agreement. If there is a conflict between the Agreement and an Invoice, the Terms will take precedence. Licensee agrees that Zintlr may reveal that Licensee is a client of Zintlr. During the term of this Agreement, the Licensee grants Zintlr permission to use the Licensee's company name and logo in marketing materials and on Zintlr's website until the Licensee's specifically asks their name and logo to be removed. If any provision of this Agreement is determined by a court of competent jurisdiction to be void or unenforceable, such clause shall be interpreted as necessary to give maximum force to the provisions thereof, and the validity and enforceability of the remainder of the Agreement shall be unaffected. The failure of either party to enforce the provisions of the Agreement at any time shall not be interpreted as a waiver of such provisions or of such party's right to enforce each and every such provision. All notices given under this Agreement must be in writing and shall be deemed duly given: when delivered if delivered by messenger during the recipient's normal business hours; when sent, on the third business day following posting, if posted by international airmail. Licensee may not assign or transfer any of its rights or obligations under this Agreement to a third party. Any purported assignment in violation of this section is null and void. Regardless, each party may assign its rights and obligations under this Agreement, in whole or in part, to any related entity or upon the merger, acquisition, or sale of all or substantially all of its business, without the consent of the other party.

  22. Contact Us

    If you have any further questions about our privacy practices, please email us at [email protected]. Furthermore, if you have any questions or concerns about our Terms, please contact us by email at [email protected]or by mail at: Zintlr Private Limited (to be linked with Google Maps)