Zintlr Privacy Policy
Effective from: October 9th, 2023
Updated on: September 13th, 2024
Zintlr understands the importance of maintaining the privacy of our customers and the customers of our customers. We go the extra mile to carry out strict privacy checks so that you can rely on Zintlr comfortably.
OVERVIEW
Zintlr Private Limited (“Zintlr”, “we”, “us”, “our") is a private limited established in Bangalore, India. The registered office of Zintlr is at Hebbal Ganganagara Layout, 2nd Floor, No. 7, Ganganagar Layout, 7th Cross Road, Ganga Nagar Extension, Bengaluru, Bengaluru Urban, Karnataka, India - 560032. The website(www.zintlr.com) under the name and style Zintlr ("Website”) is owned and operated by Zintlr Private Limited.
Zintlr acts as a data processor of professional data (“Data”) which is then provided to our Licensees for business purposes related to sales, marketing, and operations. Zintlr abides by all Data Protection Laws in accordance with the provisions of the Information Technology Act, 2000 and the rules made thereunder including the Reasonable Security Practices and Procedures and Sensitive Personal Data of Information Rules, 2011, that require publishing of the privacy policy and terms of use on an online portal and such other applicable laws while processing data to ensure that the procedure occurs securely and safely in alignment with Zintlr’s Data Processing Addendum. This data is stored securely and is not revealed unless we are legally compelled to do so.
All your payments made towards Zintlr are processed by either Razorpay or Stripe. Zintlr does not directly access or store your payment information. Zintlr’s agreement with Razorpay and Stripe ensures that all your payment information is processed with complete security and confidentiality.
Zintlr is a sales technology product designed to make it easier for B2B sales professionals to get accurate personal and company contacts and corporate intelligence in lesser time.
The Zintlr database is constantly updated and verified to provide accurate, timely information, so our users (B2B professionals, sales professionals, and HR professionals) can spend less time researching their prospects and more time communicating with them. Building relevant connections is made easier with Zintlr.
This Privacy Policy details how data is processed and added to Zintlr’s Business Database. Carefully reading the Privacy Policy will help you understand how Zintlr collects, processes, and uses your Data and how you may access, rectify, erase, or opt-out.
This Privacy Policy acts as a complimentary addition to Zintlr’s Terms of Service (the “Terms of Service” or “Agreement”). If you do not agree with any part of the Privacy Policy, please discontinue your use of Zintlr’s Services and do not visit the website.
The protection and security of your Personal Information (as defined below) is our top priority and we have taken all necessary and reasonable measures to protect the confidentiality of the Personal Information and its transmission through the internet.
In order to access and use our Website, you must be at least 18 (eighteen) years old. By using our Services and the Website or by otherwise giving us your information, you agree to the terms of this Privacy Policy. You also expressly consent to our use and disclosure of your Personal Information (defined below) in the manner prescribed under this Privacy Policy and further signify your agreement to this Privacy Policy and the Terms of Use. If you do not agree to this Privacy Policy, do not access or use the Website, or access or use any third party product or service available through the Website, or give us any of your information in any manner whatsoever.COLLECTION OF INFORMATIONWe may collect and process information from you, through your use of the Website, or which is provided to us or one of our partners or is obtained by us through any of your engagements with us. We may collect and process personal information provided by you, including but not limited to:any information that you provide at the time of registration including any information that identifies or can be used to identify, contact or locate you, including name, address, phone number, occupation, sex, date of birth, and/or email address.
any information that you provide on our Website when you use our Services including while logging in and logging out of the Website.
any data that is automatically captured by the Website, such as the “IP” address from which the Website has been accessed. Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer's Internet Protocol or “IP” address. When you access our Website, our web servers automatically recognize your domain name and IP address.
hereinafter, collectively referred to as “Personal Information”.
In case of any queries regarding the terms of this Privacy Policy, you can contact us at [email protected].
DEFINITIONS
Data:
All the information collected by Zintlr, including the details contained within the Zintlr B2B Database. This may include personal information like names, email addresses, phone numbers, and other contact information.
End User:
A person who uses the Zintlr platform to find contact information for businesses and professionals. End-Users can be employees of a Licensee or individuals who have personally subscribed to the Zintlr platform.
Licensee:
A company or individual who has purchased a license to use the Zintlr platform. Licensees have the right to access and use the Zintlr Business Database to find contact information for businesses and professionals.
Service:
Refers to the functionalities, features, and content provided by Zintlr Private Limited to its users.
Service Providers:
External companies that Zintlr collaborates with to offer specific services, such as hosting, data storage, and customer support. Zintlr may share your personal information with these service providers but only to the extent required for providing the requested services.
Zintlr Business Database:
A collection of information about businesses and professionals, such as their names, email addresses, phone numbers, and other contact details. This information is gathered from various sources, including public records, social media, and direct user submissions.
ZINTLR’S RESOLUTION
Zintlr deals with the data of millions of professionals and companies. This makes it important for us that all your data is handled securely and with strict confidentiality.
Zintlr resolves to comply with and uphold the Data Protection Laws and data processing regulations in all strictness. In accordance with the same, Zintlr also resolves to provide the most accurate, relevant, and updated database that our End Users can access.
Zintlr ensures that no personal and sensitive data (such as that related to ethnicity, religious beliefs, or political opinions) is stored as far as possible.
DATA COLLECTION
Zintlr database comprises data related to Contacts, Companies, End Users, and Visitors.
Zintlr Business Database
Zintlr provides Data related to working professionals and companies. The information provided is limited to the information generally available on a business card or a business email signature block, or information necessary to contact an individual.
Below is a list of sources from which we obtain data:
Zintlr Community Edition:
As part of the Zintlr Community Edition, members voluntarily provide us with professional business networks contact information, such as email header and signature blocks from their business email, under the terms of the program.
Affiliates:
We also obtain contact information from affiliates, which include subsidiary companies, parent companies, joint ventures, and other entities that are under common ownership.
Third Parties:
We depend on our business partners to gather and maintain a verified list of existing companies' information, referred to as Company Information. We use this information to ensure that the data obtained through other channels as mentioned before, is only added to our B2B database if it pertains to business-related details, rather than sensitive data.
Public Sources:
We have a unique system that searches and collects information from publicly available sources, utilizing advanced tools. For instance, We use it to detect common patterns of a company email, like [email protected].
The data that is collected from our data sources are stored in Zintlr’s data lake. Here the data is organized, scanned, and merged to build a “Business Contact Card”. These Contact Cards are located in a highly secure database (“Zintlr Business Database”).
Zintlr also maintains an Opt-Out List where we maintain a list of Contacts excluded from the Zintlr Business Database.
The Zintlr Business Database includes:
Personal Contact Details
Company Details
Data Collected
End Users:
When our End Users interact with us while creating an account, or using Zintlr’s Services, contact us via our website or support channels. We collect the following information based on the use case:
Name
Professional Email Address
Professional Phone Number
Location
Gender
Date of Birth
Age
Education History
Work History
Language Preferences
The Data obtained from our Licensees, End Users, or Customers is not sold.
Payment Partners:
For Licensees that subscribe to paid packages, Zintlr End Users are prompted to provide their professional email addresses and payment details (such as credit card information). Zintlr does not collect or process the payment information directly, it is done through the use of reputable third-party service providers who are specialized in handling the payment information.
DATA UTILIZATION
Zintlr utilizes the data gathered from its End Users, Visitors, and the Zintlr Business Database for different types of internal data processing and legal compliances.
Zintlr End Users
We process the data of our End Users to be able to provide them with a smooth service through Zintlr, improve our Services, and comply with data processing laws and regulations. We collect data from our End Users so that we can grant them access to the Zintlr Business Database. The End User data allows us to create and maintain their account on Zintlr. The data is also to verify your account and email address.
Through this data, we are also able to explain to you the subscriptions and other details that are part of the Licensee’s Zintlr Subscription Plan. We also use your data to communicate relevant and necessary information and personalize the Services to better suit your needs. It also helps us provide you with any necessary support that you might require while using the Services. We are also able to respond to your requests to access your data.
In addition to ensuring compliance with our policies, Terms, and Agreements, the information collected from our End Users allows us to detect any and all fraudulent or illegal activity that can negatively jeopardize Zintlr. It also enables us to have data that can be used during legal proceedings and respond to any requests made by legal authorities.
Zintlr recognizes the gravity of online fraud and identity theft and takes active measures to combat these criminal behaviors. In order to safeguard the integrity and security of user information, we have implemented strict protocols and adhere to industry-standard security practices. Additionally, we are committed to compliance with all relevant data protection and processing regulations as well as all applicable security guidelines. Prior to any collection or processing of user data, consent is obtained to ensure that proper permissions are in place.
Zintlr Visitors
Zintlr collects and processes visitor data to analyze the effectiveness of our Services and improve it. By supporting visitors in their queries and conducting data analysis on the Site activity we are able to acquire data on how we can improve our Services. We also use visitor data to ensure that our Services are secure.
Zintlr Contacts
Zintlr uses the contacts in the Zintlr Business Database to provide services to our Licensees and End Users. The data is also used to continuously enrich, update, and validate the database. The data also helps us respond to your queries about the information we store on you and provide feedback-based support.
Zintlr also employs user data to proactively prevent and deter criminal activities, including identity theft. We also use the data to ensure compliance with our own internal policies and regulations. Additionally, upon lawful request, user data may be shared with legal authorities to assist in ongoing investigations or legal proceedings.
DATA SHARING
The Data collected and processed by Zintlr may be shared with third parties for the aforementioned reasons.
With End Users:
We make Business Contacts from Zintlr Business Database available to our End Users and Licensees to deliver our Services and give them access to current, accurate, and verified business contact data.
Within Zintlr:
In compliance with data protection regulations and in consideration of your rights and freedoms regarding the processing of your data, your data will only be accessible to a limited and defined number of recipients. The data will only be accessible on a “need to know” basis and the rights to access your data will be subject to Zintlr’s internal privacy policies and confidentiality agreement.
With Payment Partner:
With your provided consent (where applicable) and taking into consideration your rights and freedom with respect to the processing of your data, some of your necessary data might be shared with our Payment Partner on a “need to know” basis.
With Service Providers:
Sometimes Zintlr may share business information or other collected data with service providers. They will only use this information to help us run the website, and provide the services, and nothing else.
In case of an asset sale, merger, bankruptcy, or other business transaction:
Zintlr might share your personal information while negotiating in a case of business restructuring, merger, or sale of our assets.
Legal or public authorities:
Zintlr reserves the right to divulge your contact information to legal or public authorities if we believe it to be in the public interest. This may occur in the following circumstances:
to comply with the law in response to a court order, judicial proceeding, or other legal processes, such as a subpoena or a search warrant;
to address a violation of the law;
to investigate fraud or criminal activity as part of legal proceedings;
to protect our rights and those of our affiliates, vendors, and users where a judicial procedure may impact us, our affiliates, vendors, or our users; and
To allow Zintlr to exercise its legal rights or react to a legal claim.
DATA STORAGE
Zintlr retains your information in the Zintlr data lake and Zintlr Business Database for specific periods based on the type of information that is collected and the purpose for which it was collected. Data that is not required to be retained and outdated, unused information is destroyed at the earliest reasonable time.
Zintlr Contacts:
The data in the Zintlr Business Database is kept for as long as is required to offer our Services to our customers and Licensees, as well as to comply with our legal requirements, settle disputes, and enforce our rules.
Zintlr End Users:
Zintlr retains your data for as long as your account is active on the Zintlr site. This data may be stored in the archive for 6 years, on a need-to-know basis, after which the information is deleted in accordance with our legal obligations and as required by law.
Zintlr Licensees:
Licensee information is retained for as long as they subscribe to Zintlr’s Services and for legal compliance. Following this, the data is retained for 6 years, on a need-to-know basis, after which the information is deleted in accordance with our legal obligations and as required by law.
As permitted by applicable data laws and security exchanges, our Data Processing Addendum, and other business agreements with our Licensees, we strictly retain the Data on behalf of our Licensees only.
The data present in Zintlr’s data lake is stored in an unstructured format for 3 years to be able to verify and collate the relevant information to create a Business Contact in the Zintlr Business Database.
We also retain contact data in our Opt-out list for a necessary duration to be able to provide services. The list includes information about public figures or those who have requested to have their data removed from the Zintlr Business Database.
DATA ACCESS
If you want to access your personal information about yourself, you can get in touch with Zintlr at [email protected] or access your data directly from the public directory. To edit your data, you can fill out the Data Correction Form made available at the Zintlr Privacy Centre or mail us at [email protected]. To erase your data, you can fill out the User Opt-out Form made available at the Zintlr Privacy Centre.
Your data may be stored in our opt-out list to ensure that your data is not added to the Zintlr Business Database which might make your data available to our End Users.
You can get in touch with Zintlr for the following requests related to your data:
Access:
You have the right to confirm whether your data is being processed by Zintlr, as well as access additional information about the data we hold and the ways in which it is being processed. Additionally, you have the right to request and obtain a copy of your data.
Rectification:
As a part of the Zintlr Business Database, you have the right to request that any of your personal data held by Zintlr, that might be inaccurate, incorrect, or out-of-date, be corrected or updated. Additionally, you have the right to request that any incomplete data be completed. To edit your data, you can fill out the Data Correction Form made available at the Zintlr Privacy Centre.
Portability:
You have the right to get the information you have given to Zintlr in a format that can be easily read by computers and commonly used software. You also have the right to send this information to another company without any obstacles from Zintlr. However, this right only applies when you have given your consent for us to use your data or when you have provided the data specifically for using Zintlr's services.
Processing Limitation:
You have the right to request that the processing of your data be limited, for example, in cases of dispute or audit. Upon receipt of such a request, Zintlr will take appropriate measures to mark your data and limit its further processing.
Erasure
You have the right to request that your data be erased by Zintlr, such as in the case that you object to the processing of your data. However, it's important to note that Zintlr may have legal or valid reasons for retaining certain data, which will be evaluated on a case-by-case basis depending on the specific context. To erase your data, you can fill out the User Opt-out Form made available at the Zintlr Privacy Centre.
Minors
Zintlr's products and services are not designed for or intended for individuals under the age of 18. Should we become aware that a contact or end-user is under the age of 18, any information provided will be promptly deleted. If you have any concerns or suspect that the personal information of a minor has been shared with us, please contact us at [email protected].
In the event that you have previously provided your consent for the processing of your personal data by Zintlr, you have the right to withdraw that consent at any time. This withdrawal of consent will only apply to future processing and will not affect the lawfulness of any processing that occurred prior to the withdrawal of consent.
DATA SAFEGUARDING
We take all necessary measures to ensure the secure treatment of your personal information in accordance with this Privacy Policy. Upon receipt of your personal information, we implement appropriate technical and organizational measures, including data encryption, and reasonable precautions and adhere to established industry best practices to safeguard your personal information against loss, unauthorized access, use, modification, or theft.
Where applicable, such as when our customers are subject to the General Data Protection Regulation (GDPR) and transfer data to us, we have executed contracts based on internal security exchange laws that provide a high level of protection for any additional transfers.
COPYRIGHT ATTRIBUTION (NEWLY CONSTRUCTED TO BE ADDED TO NEW PRIVACY)
Zintlr acknowledges and respects the intellectual property rights of artists and creators. We understand the importance of giving credit to the rightful owners of the creative logos and elements used on our website. This section of our Privacy Policy serves as a statement of recognition and appreciation for the original artists and owners of the elements incorporated into our website's design and visuals.
Logos and Elements:
Zintlr utilizes creative logos and elements available on different platforms to enhance the visual appeal of our website. We hereby acknowledge that these logos and elements belong to their respective Companies, artists, and owners and will be used ONLY for ethical promotional purposes.
Attribution and Credit:
Zintlr is committed to providing appropriate attribution and credit to the original artists and owners of the logos and elements used on our website. Whenever possible, we strive to include acknowledgments and attributions alongside the respective logos and elements, highlighting the creators' names or relevant information.
Compliance with Licensing Terms:
We ensure that the usage of logos and elements is in compliance with the licensing terms set forth by the artists or owners at the time of procurement of the logos and elements. In case of any changes in the terms of usage of the elements and logos, you are free to reach out to us. We respect the restrictions and permissions associated with each licensed element and adhere to any specific requirements outlined by the creators.
Removal of Content:
In the event that an artist or owner wishes to have their logo or element removed from our website or requires additional attribution, we kindly request them to contact us. We will promptly review and address such requests to ensure compliance with their preferences.
Zintlr recognizes the importance of protecting and honoring the rights of artists and creators. We appreciate their contributions to the design and aesthetics of our website and will continue to uphold ethical practices in using and acknowledging creative elements.
USAGE OF ZINTLR EXTENSION
Single Purpose:
The Zintlr extension has a single purpose, which is to assist end users in gathering intelligence and information from our subscription when they are on a prospect/company website or LinkedIn page.
Host Permission Justification:
In order to provide our data enrichment services, the Zintlr extension requires the following host permissions: http:// https:// These permissions allow our platform to access public websites with HTTP protocols.
Tabs Justification:
The Zintlr extension needs access to the tabs that users have open to provide features such as the sidebar, which enables instant access. Additionally, it verifies whether the user has our company (Zintlr) tab open to open a detailed overview of the data the customer needs to access through our platform.
activeTab Justification:
The Zintlr extension requires access to the active tab to provide features such as data enrichment. By suggesting data from our database, we can enrich any existing customer data. We also plan to assist customers in writing better emails through our smart suggestion feature in future builds.
Scripting Justification:
The Zintlr extension needs the ability to execute scripts within the context of web pages to provide features such as lookup. By running scripts, we can display intelligence about companies to our customers when they are on a company website, using data from our database.
Cookies Justification:
The Zintlr extension requires access to our domain's cookies and certain authentication tokens from other websites. This access is necessary to provide features such as login functionality within our extension and to maintain the user's logged-in state.
Remote Code Justification:
The Zintlr extension utilizes an iframe to display content from our website that is essential for the proper functioning of our extension. While our website may use Google Fonts and analytical tools like Google Analytics, we do not directly incorporate any third-party JavaScript (JS) or CSS in the extension.
By using the Zintlr extension, users agree to allow the aforementioned permissions for the purpose of accessing relevant data and providing enhanced intelligence and information during their browsing experience. We are committed to ensuring the privacy and security of user data in accordance with applicable laws and regulations.
POLICY CHANGE
Zintlr reserves the right to modify this Privacy Policy as necessary to reflect changes in our data processing practices. Should any material changes be made to this policy, such as changes in the purposes of the processing, the identity of the controller, or the means by which individuals can exercise their rights related to data processing, an appropriate notice will be provided to you. Depending on the nature of the changes, a notification may be provided through email or by means of a notice on our website's homepage. You will be notified of such changes before they are effective.
SPAM
Zintlr maintains a strict "No-Spam" policy, which means that Zintlr does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
SECURITY OF INFORMATION
Zintlr maintains a strict "No-Spam" policy, which means that Zintlr does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
Zintlr uses commercially reasonable precautions to preserve the integrity and security of your Personal Information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment.
The Personal Information that is collected from you may be transferred to any destination within and/or outside India, to the extent permitted per applicable law. By submitting Personal Information on the Website, you agree to this transfer. Zintlr will take such steps as it considers reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.
In using the Website, you accept the inherent security implications of data transmission over the internet. Therefore, the use of the Website will be at your own risk and Zintlr assumes no liability for any disclosure of Personal Information due to errors in transmission, unauthorised third-party access or other acts of third parties, or acts or omissions beyond its reasonable control and you agree not to hold Zintlr responsible for any breach of security.
In the event Zintlr becomes aware of any breach of the security of your Personal Information it will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.
GRIEVANCE OFFICER
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the grievance officer (“Grievance Officer”) are provided below:
Grievance Officer: Pranay Khariwal
Contact Number: 8310760719
Email Id: [email protected]
It is further stated that the Grievance Officer shall redress your grievances with respect to the Personal Information provided within 1 (one) month from the date of receipt of your written grievance to the contact details mentioned under this Clause.
ADDRESS FOR PRIVACY QUESTIONS
Should you have questions about this Privacy Policy or Zintlr’s Personal Information collection, use and disclosure practices, you may contact us at [email protected]. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of Personal Information about you. Except where required by applicable law, Zintlr cannot ensure a response to questions or comments regarding topics unrelated to this Privacy Policy or Zintlr’s privacy practices.
CONSENT
By consenting to the terms under this Privacy Policy, you hereby provide express consent to Zintlr to collect, share, transfer, store, retain, disseminate or use the Personal Information collected by Zintlr in accordance with the terms of the Privacy Policy. Zintlr will continue to retain Personal Information provided by you until you specifically request Zintlr to destroy such Personal Information. You may, at any time, withdraw consent for the collection or processing of any Personal Information provided by you, by sending an email to [email protected]. Upon verification of such request, Zintlr may, subject to its obligations pursuant to law, destroy all Personal Information provided by you from its servers. However, please note that Zintlr shall continue to retain a copy of the Personal Information provided by you for the purpose of carrying out periodic audits and as may be required under applicable law.
CONTACT US
If you have any further inquiries regarding our privacy practices or if you believe your privacy rights have not been upheld in accordance with this Privacy Policy, please do not hesitate to reach out to our dedicated Privacy Team for assistance, or contact us directly at the provided contact information. You can reach us at [email protected]or mail us at No. 7, 7th Cross, Hebbal Ganganagara Layout, Ganganagar, RT Nagar, Bengaluru - 560032, India..